Copyright © 2008 Nimogems All rights reserved.
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Basis of Sale
When you click on "Pay" at the checkout, you agree to buy the Goods
at the prices indicated including any delivery charges that apply to your purchase.
All orders will be subject to these conditions.
If your order is accepted, you will
be notified of this soon after you submit your order by clicking "Pay". As the confirmation
is sent to you automatically, if an error is detected despite our best efforts, we
retain the right to cancel the order as set out under the "Price/Payment" heading
below.
Price/Payment
All prices are quoted in pounds sterling.
Full Payment is required in advance when you place your order. This can be done by
1. Phone using a wide variety of credit cards.
2. Cheque made payable to Nimogems.
3. Online shop through Paypal.
Under normal circumstances, the price you pay is the price displayed on this website
at the time we receive your order. While we try and ensure that all prices on our
website are accurate, if we discover an error in the price of goods you have ordered,
we will inform you as soon as possible and give you the option of reconfirming your
order at the correct price or cancelling the items in error. If we are unable to
contact you, we will treat the items in error as cancelled. If you cancel and have
already paid for the items in error, you will receive a full refund for the cancelled
items.
Availability
All orders are accepted subject to availability.
In the event that
a product becomes unavailable after you have submitted your order, or we are unable
to supply the goods, we will inform you of this as soon as possible. A full refund
will be given where you have already paid for the goods.
Delivery Of Order
We make every effort to deliver goods to your home within 14 days in the UK, however
delays are occasionally inevitable.
Please allow 14 days for deliveries before contacting
us on +44 (0) 7883500996 or +44 (0) 7551435897
Unless we have stated otherwise in writing, delivery dates are not guaranteed, although
we shall make every reasonable effort to deliver the goods by any quoted delivery
date.
We require a signature for receipt of goods on delivery. If the mode of delivery
is Royal Mail and you are not at the delivery address at the time of delivery, your
order will be held at the nearest Post Office to be picked up at your convenience.
If the mode of delivery is by a delivery service (generally for larger items over
20kg) we will telephone you in advance to arrange an appropriate time to deliver
the goods. The customer needs to be present to sign for the delivery of the goods.
It
is the customer's responsibility to ensure that the premises to which the goods ordered
are to be delivered to are fully accessible for such purposes. We do not accept any
liability in the event that delivery cannot be made, or is delayed due to any access
to the premises or any part thereof being too small or otherwise unsuitable for such
purposes.
In the event that any of the goods ordered cannot be delivered for any of
the above reasons and no damage has been incurred to the goods,we agree to the return
of such goods, but all costs associated with initial delivery and collection shall
be borne by the customer.
We are very happy to accept orders from all over the world
although, we will have to quote delivery charges separately and cannot be held responsible
for any local import duty at destination.
Descriptions and Products
As many of the
items available from Nimogems are hand finished, there may be variations in colour
and texture within each piece.
Photographs shown on the Web site and catalogue are
for illustrative purposes only, and may not exactly match the product itself. While
every effort is made to ensure the accuracy of colour reproduction, colour may vary
according to the settings of the purchaser’s monitor, software or printer.
All measurements
shown on the Web site and catalogue are approximate.
Cancellation
Under the Consumer
Protection (Distance Selling) Regulations 2000, you have a statutory right to cancel
your order and receive a full refund for any item or service, apart from items personalised
for you. You may cancel your order by sending us a letter, fax or e-
Guarantee
We trust that you will be delighted with
your Nimogems purchase, but if you find it unsuitable or not entirely to your satisfaction,
provided you notify us within 7 days and return it to us within 28 days unused and
in its original packaging and in perfect condition, you will be entitled to a full
refund. (NB. please note that refunds will only be given provided we receive a completed
returns form). Please ensure that it is packed and labelled carefully so that it
is not damaged or lost in transit as the goods are at your risk until they are returned
to us. This does not affect your statutory rights.
Returns
In the unlikely event that
your purchase is faulty, we will refund or exchange the purchase and the cost of
returning the goods. Please refer to the Returns Form for details of returning your
purchase.
Please refer to “Guarantee” Section above for information on packing. Please
ensure items are appropriately packaged prior to collection.
Looking After Your Jewellery
· Do no spray perfume on you Jewellery.
· Wear your perfume before your jewellery.
· Make sure you place your jewellery in a box after use at all times.
Unwanted Goods
If your item is unwanted we will refund or exchange, however we require
you to cover the cost of the goods being returned as follows:
Items delivered to you
using Special Delivery: should be returned using Special Delivery via your nearest
post office.
Items delivered by Carrier: Please contact Nimogems on +44 (0) 7883500996
or +44 (0) 7551435897 from 9.30am – 5.30 pm (UK time) Monday to Saturday and we will
arrange collection of the item(s) being returned within 14 days and charge you a
non-
Data Protection
To
comply with the Data Protection Act (1984) we are required to inform you that we
have recorded your name and address on our computer for the sole purpose of processing
your order and keeping you up to date with Nimogems news and offers. Your name and
address will not be given or sold to third parties. Please let us know if you object
to our keeping this information, and we will delete it.
Intellectual property and
right to use
You acknowledge and agree that all copyright, trademarks and all other
intellectual property rights in all material or content supplied as part of this
website shall remain at all times vested in us or our licensors. You are permitted
to use this material only as expressly authorised by us or our licensors.
You acknowledge
and agree that the material and content contained within this website are made available
for your personal, non-
General
No order is binding
on you or Nimogems until we have accepted it. You will own the items we supply from
the moment they are put in the hands of the postal service, or with our carriers,
or on payment in full of the price of the Goods and any delivery charge, whichever
is later.
All prices are subject to change without notice.
Each provision of this
agreement is separable from the whole. If any portion of the agreement is determined
invalid, that invalidity shall not impair the remaining provisions of the agreement.
Sales
on this web site are governed by English law and you agree to submit any dispute
to the exclusive jurisdiction of the English courts. All orders are subject to these
terms and conditions, and no amendments will be accepted by us.